{"id":37290,"date":"2021-09-02T08:52:13","date_gmt":"2021-09-02T08:52:13","guid":{"rendered":"https:\/\/solo.wprentals.org\/?page_id=36436"},"modified":"2024-11-04T10:59:35","modified_gmt":"2024-11-04T14:59:35","slug":"conditions-de-reservation-politique-annulation","status":"publish","type":"page","link":"https:\/\/spanatureestrie.com\/fr\/conditions-de-reservation-politique-annulation\/","title":{"rendered":"Politique de R\u00e9servation et d’Annulation"},"content":{"rendered":"
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Politique de R\u00e9servation et d'Annulation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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R\u00e9servation et Paiement<\/strong>
Les r\u00e9servations se font exclusivement en ligne, par carte de cr\u00e9dit ou via Google Pay. Un montant de 30 % du co\u00fbt total est pr\u00e9lev\u00e9 au moment de la r\u00e9servation, et le solde est d\u00fb un mois avant la date d\u2019arriv\u00e9e. Deux jours avant l\u2019arriv\u00e9e, un d\u00e9p\u00f4t de s\u00e9curit\u00e9 de 500 $ sera gel\u00e9 sur la carte de cr\u00e9dit pour une dur\u00e9e de 7 jours. Ce montant n\u2019est pas d\u00e9bit\u00e9 mais simplement r\u00e9serv\u00e9 sur la carte du titulaire et sera automatiquement lib\u00e9r\u00e9 apr\u00e8s v\u00e9rification que le chalet n\u2019a subi aucun dommage.<\/p>\n

Heures d'Arriv\u00e9e et de D\u00e9part<\/strong>
L\u2019arriv\u00e9e est \u00e0 partir de 16 h, et le d\u00e9part doit se faire avant 11 h. Pour un d\u00e9part tardif ou une arriv\u00e9e anticip\u00e9e, veuillez nous contacter au pr\u00e9alable. Des frais suppl\u00e9mentaires peuvent s\u2019appliquer.<\/p>\n

R\u00e8gles G\u00e9n\u00e9rales<\/strong><\/p>\n

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  • Non-fumeur<\/strong>: Il est strictement interdit de fumer \u00e0 l'int\u00e9rieur du chalet ou sur la v\u00e9randa. Des frais de nettoyage seront appliqu\u00e9s en cas de d\u00e9tection de fum\u00e9e ou de traces de cigarettes.<\/li>\n
  • Animaux<\/strong>: Les animaux sont interdits, sauf sur autorisation pr\u00e9alable des propri\u00e9taires, laquelle n\u2019est pas garantie.<\/li>\n
  • Respect du voisinage<\/strong>: Aucun \u00e9v\u00e9nement ou party n'est autoris\u00e9. Nous pr\u00f4nons la qui\u00e9tude des lieux et le respect du voisinage. En cas de plainte pour bruit excessif, cela peut \u00eatre consid\u00e9r\u00e9 comme un manquement majeur et entra\u00eener l'annulation du s\u00e9jour sans remboursement du d\u00e9p\u00f4t de s\u00e9curit\u00e9.<\/li>\n
  • Outdoor Fires<\/strong>: Outdoor fires are prohibited without a prior permit from the town. Firewood is not provided.<\/li>\n<\/ul>\n

    Utilisation du Spa<\/strong>
    L\u2019utilisation du spa est permise \u00e0 vos risques et p\u00e9rils. Les enfants mineurs doivent \u00eatre accompagn\u00e9s d\u2019un adulte. Nous d\u00e9clinons toute responsabilit\u00e9 en cas d\u2019incident li\u00e9 \u00e0 l\u2019usage du spa ou des autres installations.<\/p>\n

    D\u00e9part et Entretien<\/strong>
    Avant de quitter, merci de :<\/p>\n

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    1. D\u00e9faire les draps des lits utilis\u00e9s et les laisser sur les lits.<\/li>\n
    2. Faire une brass\u00e9e de lavage pour les serviettes, \u00e0 laisser dans la s\u00e9cheuse.<\/li>\n
    3. Vider toutes les poubelles \u00e0 l\u2019int\u00e9rieur du chalet et les d\u00e9poser dans les bacs noirs pr\u00e8s de la remise.<\/li>\n
    4. V\u00e9rifier que toutes les portes et fen\u00eatres sont ferm\u00e9es et verrouill\u00e9es, et que les lumi\u00e8res sont \u00e9teintes.<\/li>\n<\/ol>\n

      R\u00e9seau Cellulaire<\/strong>
      Le chalet \u00e9tant proche de la fronti\u00e8re am\u00e9ricaine, vos appareils peuvent se connecter aux tours am\u00e9ricaines. Pour \u00e9viter des frais suppl\u00e9mentaires d'itin\u00e9rance, veuillez d\u00e9sactiver les donn\u00e9es cellulaires avant d\u2019arriver. Configurez la fonction \u00ab appel WiFi \u00bb pour rester joignable via le r\u00e9seau WiFi du chalet.<\/p>\n

      Politique d'annulation<\/strong><\/p>\n

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      • Haute Saison (15 juin - 15 octobre, 20 d\u00e9cembre - 30 mars, et jours f\u00e9ri\u00e9s)<\/strong>: Remboursement complet si l\u2019annulation ou la modification est faite plus de 30 jours avant la date d\u2019arriv\u00e9e. En cas d\u2019annulation ou de modification dans les 30 jours pr\u00e9c\u00e9dant l\u2019arriv\u00e9e, le d\u00e9p\u00f4t de 30 % est non remboursable, mais le solde de 70 % sera rembours\u00e9.<\/li>\n
      • Basse Saison<\/strong>: Remboursement complet si l\u2019annulation ou la modification est faite plus de 21 jours avant la date d\u2019arriv\u00e9e. En cas d\u2019annulation ou de modification dans les 21 jours pr\u00e9c\u00e9dant l\u2019arriv\u00e9e, le d\u00e9p\u00f4t de 30 % est non remboursable, mais le solde de 70 % sera rembours\u00e9.<\/li>\n
      • Modifications<\/strong>: Les m\u00eames conditions que pour les annulations s'appliquent aux demandes de modification de date.<\/li>\n<\/ul>\n

        Responsabilit\u00e9s des Voyageurs<\/strong>
        Les voyageurs sont responsables des dommages caus\u00e9s au chalet et du respect du r\u00e8glement int\u00e9rieur. Le d\u00e9p\u00f4t de s\u00e9curit\u00e9 pourra \u00eatre retenu, en partie ou en totalit\u00e9, en cas de dommages ou de manquement aux r\u00e8gles.<\/p>\n

        Responsabilit\u00e9s du Propri\u00e9taire<\/strong>
        Le propri\u00e9taire s'engage \u00e0 :<\/p>\n

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        1. Maintenir une assurance de base durant toute la dur\u00e9e de la location.<\/li>\n
        2. Remettre le chalet en bon \u00e9tat de propret\u00e9 et de fonctionnement.<\/li>\n
        3. Informer le locataire en cas d\u2019impossibilit\u00e9 de louer le chalet pour les dates convenues, avec remboursement int\u00e9gral du d\u00e9p\u00f4t de r\u00e9servation si n\u00e9cessaire.<\/li>\n<\/ol>\n

          D\u00e9charge de Responsabilit\u00e9<\/strong>
          Le propri\u00e9taire ne peut \u00eatre tenu responsable pour des accidents, blessures, ou pertes subies par les locataires durant leur s\u00e9jour. L\u2019usage des installations et des \u00e9quipements est fait aux risques des locataires.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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